Market
leader report
A Nation’s Restaurant News study of nearly 400 restaurant operators
Unlikely
Will you invest in new technology in the next year?
April 2023
Definitely
An overwhelming majority of operators are likely to add new solutions to their tech stack in the coming 12 months.
A third of respondents rate their firm’s client facing technology very positively (top-two box). Next Generation advisors are slightly more positive about their client facing technology are Established advisors.
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Fourth offers a fully-integrated, complete back-office platform that covers workforce management, purchase to pay, inventory management, recipe and menu advanced analytics. The platform is built solely to meet the distinct and complex requirements of the hospitality sector.
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Restaurant leaders are very likely to ingest what data they can from common ordering platforms and marketing tools, such as the POS system, loyalty programs and email clubs, and online ordering. Limited-service operators are more likely to have these solutions in place. Yet there was little difference by industry segment among respondents who feel like they don’t know how to put their current data to use to grow sales, traffic, or profits.
Can Big Data Be Too Big?
Key Findings
Likely
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Transformative Tech Strategies for Restaurants
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Only 20% of respondents say they spend less than 8 hours.
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A full 30% of respondents dedicate 8 to 16 hours.
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50% of respondents said they allocate more than 16 hours, or two full workdays.
No
Uncover the Latest Tech Insights
Foodservice operators are searching for the tools and the data to accelerate their growth. Across all industry segments, leaders weigh not only technology’s ability to enable better operations, labor management, or marketing, but also how fresh solutions will scale with their current tech stack and staff. Where should they target their investments?
Nation’s Restaurant News Intelligence investigated the technology needs and upcoming initiatives of nearly 400 operators, spanning every style of service and every size of brand.
From Good to Integrated: Transformative Tech Strategies for Restaurants
Insights Report
operators question whether they are optimizing the customer data they already source.
7 in 10
LifeLenz is an automated workforce platform that leverages artificial intelligence and machine learning to address common challenges restaurants face around sales and labor forecasting, optimized scheduling and real-time shift running.
Panasonic Connect supports restaurants with a diverse portfolio of hardware, software and professional services designed to help their teams work smarter, faster and more efficiently in all areas the restaurant.
BOOM is a digital e-commerce platform providing best-in-class technology, innovation, professional services and suppliers for the entire spectrum of the hospitality industry.
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