Investing and Innovating
Services and Offerings Designed to Meet Business Aviation Needs
Rolls-Royce leads the industry for for averted missed trips and AOG responses with an average resolution time of less than 24 hours. This response time is due to the company constantly investing and innovating its products and services for this unique market.
To date, the engine maker has invested over $1 billion to provide customer-driven services through its global support network dedicated to business aviation aircraft customers and developed maintenance plans that provide an unmatched peace of mind to customers.
Customer-driven Engine Maintenance Programs
A Comprehensive Approach to Engine Maintenance for Business Aviation
Rolls-Royce has a proven track record of designing engine maintenance management programs that address their customer needs. In fact, they created a dedicated business aviation organization to better understand and meet the needs of this specific segment. Together with its customers, the engine maker developed the next iteration of its flagship maintenance program, CorporateCare Enhanced.
This step-change approach covers incidents including an AOG from start to finish, and customers are back in the sky without any unexpected cost.
This white paper will explore the customer-centric approach
Rolls-Royce uses for business aviation aircraft engine maintenance.
Rolls-Royce’s investment in customer-driven services to provide a global support network dedicated only to business aviation to provide people, parts, and services where customers need it, when they need it.
How digital tools provide are critical for
collaboration and communication throughout
the aircraft recovery process.
How continuous data from advanced engine health monitoring systems can detect potential issues
before they become a disruption.
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White Paper
In this white paper you will learn about:
White Paper summary
Engine Vibration Data to Transform Engine Health Monitoring, Services and Products
Video Interview
For their Pearl family engines, Rolls-Royce leverages advanced predictive and diagnostic techniques with Engine Health Monitoring Vibration Units (EHMVU) to monitor both engines with continuous data. Collecting continuous engine data is a transformative approach from previously used engine health monitoring systems, which only capture data at five points throughout the flight.
This enables Rolls-Royce to:
Monitor engine operations and performance throughout an entire flight and detect issues before sending a warning to the flight deck.
Identify trends or anomalies enabling operators to address potential issues before they cause operational disruption.
The manufacturer is also using this data to design engines with a focus on safety, reliability, and performance.
Create customized maintenance plans designed with this data in mind.
By learning about different modes of failure (codes, timing, etc.), there is an opportunity to set up services around the world to reduce the impact of any disruption.
In this video, James Prater, vice president of customer support, business aviation at Rolls-Royce, speaks with Lee Ann Shay, executive editor, business aviation & MRO at Aviation Week Network, about advancements in engine health monitoring and how insights from engine health monitoring vibration units have prevented operational disruption and are informing new engine designs and maintenance plans and protocols.
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This white paper will explore the customer-centric approach
Rolls-Royce uses for business aviation aircraft engine maintenance.
Rolls-Royce’s investment in customer-driven services to provide a global support network dedicated only to business aviation to provide people, parts, and services where customers need it, when they need it.
How digital tools provide are critical for
collaboration and communication throughout
t
he aircraft recovery process.
How continuous data from advanced engine health monitoring systems can detect potential issues
before they become a disruption.
For their Pearl family engines, Rolls-Royce leverages advanced predictive and diagnostic techniques with Engine Health Monitoring Vibration Units (EHMVU) to monitor both engines with continuous data. Collecting continuous engine data is a transformative approach from previously used engine health monitoring systems, which only capture data at five points throughout the flight.
This enables Rolls-Royce to:
Monitor engine operations and performance throughout an entire flight and detect issues before sending a warning to the flight deck.
Identify trends or anomalies enabling operators to address potential issues before they cause operational disruption.
The manufacturer is also using this data to design engines with a focus on safety, reliability, and performance.
Create customized maintenance plans designed with this data in mind.
By learning about different modes of failure (codes, timing, etc.), there is an opportunity to set up services around the world to reduce the impact of any disruption.
For their Pearl family engines, Rolls-Royce leverages advanced predictive and diagnostic techniques with Engine Health Monitoring Vibration Units (EHMVU) to monitor both engines with continuous data. Collecting continuous engine data is a transformative approach from previously used engine health monitoring systems, which only capture data at five points throughout the flight.
This enables Rolls-Royce to:
Monitor engine operations and performance throughout an entire flight and detect issues before sending a warning to the flight deck.
Identify trends or anomalies enabling operators to address potential issues before they cause operational disruption.
The manufacturer is also using this data to design engines with a focus on safety, reliability, and performance.
Create customized maintenance plans designed with this data in mind.
By learning about different modes of failure (codes, timing, etc.), there is an opportunity to set up services around the world to reduce the impact of
any disruption.