Salesforce: Bringing Aerospace Manufacturers and Customers Together

Salesforce may be best known as the #1 customer relationship management (CRM) platform, enabling teams to work together effectively, but it also has specific offerings for the Aerospace & Defense market to handle the challenges unique to this demanding industry. Salesforce can help enable the entire aerospace lifecycle with solutions that connect sales and service, and transform Maintenance, Repair, and Overhaul, Field Service Management and Supplier Relationship Management. The consistent factor across the lifecycle is the use of digital thread to tie information and systems together. ensuring that all stakeholders have a consistent, accurate and up-to-date view of their business, in the office, in the field and on the move.

Digital Thread in Aerospace & Defense

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DOWNLOAD THE WHITEPAPER

Digital Thread Whitepaper

Digital thread is about unlocking data and making it available at the right time and place, delivering a premium experience to every stakeholder.

WHITE PAPER

It can mean creating a single, integrated picture of a particular item, an asset, such as an aircraft, or a supplier regardless of where the data resides or at what stage in the lifecycle they are in. To derive the maximum benefits, an enterprise needs to be able to uncover insights, and the confidence to take the action indicated quickly and collaboratively. Here, Salesforce's Director of Solution Engineering, David Ramsey, explains the basics behind Digital Thread, along with the benefits it brings and the challenges that can be encountered in its implementation, while highlighting the underlying technology that Salesforce brings to the table.

“[Digital Thread] allows for data and processes to flow across a company so that they’re free from the functional silos that might exist, allowing organizations to make decisions quicker and move faster.”

David Ramsey

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Watch the Webinar

Our nation’s aerospace and government customers are among the most sophisticated and capable visionaries in the world. They know that it’s not enough just to adapt - they need to transform to accelerate growth and differentiate from the competition.

Many are realizing that the technologies that historically helped them get to this point aren’t the innovative platforms that will fuel future growth and operational excellence. This webinar will showcase solutions on how Digital Thread allows for data and processes to flow across the enterprise, free from functional silos, enabling an organization to make decisions quicker and move faster.

Digital Thread: Webinar

Salesforce's Director of Solution Engineering

Webinar

TAKE THE TOUR

Field Service Guided Tour

Guided Tour

TAKE THE TOUR

Supplier Relationship Management Guided Tour

Guided Tour

Watch the Power Hour

LOA 2022 Industry Power Hour

Video

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Take the Tour

Digital Thread creates a closed-loop between digital and physical worlds to help optimize products, people, processes, and places.

Using Salesforce as an engagement layer, unlock your siloed data, analyze it and gain insights, and use better decision making to take more effective action. Let's take a look at a Salesforce approach to Digital Thread through the lens of a service case with Service Cloud.

Digital Thread: A Guided Tour

guided tour

Watch the Webinar

Maintenance, Repair, and Overhaul (MRO) is a critical part of keeping aerospace organizations’ operations running smoothly as it ensures facilities, equipment, systems and tools are stocked, maintained and safe to use.

Because of the implications MRO can have on costs, productivity and safety, most organizations digitize the MRO process to streamline procurement, strengthen supply chain relationships and keep assets in working condition.

Maintenance, Repair and Overhaul

Webinar

This webinar will explore how a digitized MRO process can enable a modern and efficient aftermarket to help you modernize processes, and run your business intelligently and efficiently.

MRO Webinar

In this webinar, you will:

Download the MRO DatasheeT

Aerospace and Defense organizations are challenged with delivering improved procurement, supply chain, logistics, and sustainment systems for increased readiness.

Learn about the specific MRO challenges in Aerospace and Defense

MRO Challenges

Hear Salesforce’s POV and solutions that help address these challenges

POV and Solutions

See Salesforce Solutions for digitized MRO processes

Solutions For MRO Processes

Watch a demo of a Salesforce solution for a Digital Thread use case that addresses an Aircraft-on-Ground (AOG) situation.

Digital Thread Use Case

Hear Salesforce’s POV and solutions that help address these challenges of disparate data and processes.

Disparate Data Challenges

Learn about the specific Digital Thread challenges in Aerospace and Defense.

Digital Thread Challenges

Systems to Improve Logistics Alignment

logistics datasheet

Download the Logistics Datasheet

interview

They require systems that can improve logistics alignment across the planning and decision-making. The Salesforce platform, which includes Government Cloud offerings, enables aerospace and defense supply chain organizations from acquisition to sustainment to transform the enterprise life cycle, and re-engineer execution processes to improve the efficiency and effectiveness of the entire supply chain.

Salesforce: Bringing Aerospace Manufacturers and Customers Together

Maintenance, Repair, and Overhaul