Convenience retail is at an inflection point: Emerging categories, updated store experiences and AI-powered tools are setting the stage for growth, even as familiar challenges like inflation and consumer spending put pressure on retailers. To capitalize on the opportunities ahead, retailers must first understand the forces changing the game. That’s why CSP and NexChapter have teamed up on the 2026 Outlook Report to examine the biggest trends of the moment—and what they reveal about the future. Featuring retailer insights and expert analysis, the report offers a data-driven roadmap to help you position your business for the future.
Understanding a Changing Market
The Future of Convenience Retail
How optimistic are you about your company’s growth outlook over the next 24 months?
August 2026
Get Your Free Report
Despite a variety of business challenges, c-store retailers are largely positive, with more than 8 in 10 expressing optimism about near-term growth opportunities.
A third of respondents rate their firm’s client facing technology very positively (top-two box). Next Generation advisors are slightly more positive about their client facing technology are Established advisors.
Get the Full Report
Uncover the Latest Insights
ACCESS THE LATEST INSIGHTS FOR FREE
Report
Expanded foodservice offerings and greater personalization will shape the future of convenience, with a majority of retailers citing both as untapped opportunities for the near term. Behind the scenes, AI and automation are expected to boost operational efficiencies and profitability.
Enhanced Customer Experience Will Drive Growth
Key Findings
Get your free report
of c-store retailers cited foodservice as a potential growth opportunity in the next five years
Outlook Report 2026
86%
Form Goes Here
© 2026 Informa USA, Inc., All Rights Reserved | Privacy Policy | Terms of Service
28%
9%
UNSURE
5%
SOMEWHAT
PESSIMISTIC
SOMEWHAT OPTIMISTIC
63%
INdustry INsights
Learn More About How Retailers Are Growing Their Fresh Department Sales
Top Growth Opportunities for C-stores
Learn More
For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment - delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, connected technology solutions and aftermarket services, Hussmann goes beyond manufacturing - a trusted partner, relentlessly driving customer success throughout your refrigeration equipment's lifecycle.
About Hussmann
NexChapter is a strategic advisory firm focused on loyalty, retail media, foodservice, talent development and digital transformation for convenience and grocery retailers. Through a fusion of experience and forward-thinking, NexChapter helps clients accelerate growth, unlock opportunity, and build what’s next.
Learn More
Learn More
Upside is a digital marketplace that helps retailers win net-new visits via personalized promotions. As the only marketplace built for retailers, Upside motivates customers to skip the competition and choose your stores – profitably.
Learn More
Technomic is the leading provider of industry, consumer and menu insights for foodservice professionals. For 60 years, Technomic has provided clients around the globe with the research, insights, and strategic consulting support needed to make complex business decisions, set strategy and stay ahead of the curve.
Learn More
Patron Points, Inc. has delivered industry-leading loyalty and technology solutions with a personal touch for more than 20 years. We help convenience store retailers attract customers, increase trips, and strengthen brand loyalty through proven programs and practical, easy-to-use technology.
Presented in partnership with:
VERY OPTIMISTIC
58%