Market
leader report
A Supermarket News Intelligence study of more than 100 retailers.
Somewhat important
How important will technology be to your ability to meet your key business objectives?
October 2023
Very important
All retailers in this study agreed that technology would play a role in their strategic objectives in the coming year.
A third of respondents rate their firm’s client facing technology very positively (top-two box). Next Generation advisors are slightly more positive about their client facing technology are Established advisors.
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Food retailers are looking to grow their digital sales through various strategies, including self-operating delivery and curbside pickup, working with third-party platforms, or creating content for retail video networks. Chain supermarkets are ahead of the curve in adopting these tactics, but independent operators are interested in driving more sales from digital channels as well.
Operators Optimistic for Online Sales Growth
Key Findings
Critically important
Learn what's driving retailers’ technology investment decisions
Transformative Technology for Supermarkets
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Uncover the Latest Tech Insights
Whether they have the local connection of an independent or the scale of a chain, supermarket operators need as much information as they can take in about their guests’ buying patterns, preferences, and demographics. Which sources help them the most?
Supermarket News Intelligence investigated where more than 100 retailers turn to collect data on customers and their spending habits.
The Data Driving Retailers’ Decisions
Insights Report
retailers said increasing online sales was a top business priority for the coming year
3 in 10
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Mercatus is helping leading grocers get back in charge of their eCommerce experience, empowering them to deliver exceptional branded omni-channel shopping experiences end-to-end, from store-to-door.
We help clients create authentic digital shopping experiences with solutions to drive shopper engagement, grow share of wallet and profitability, and quickly adapt to changes in consumer behavior.
Today’s competitive advantage in grocery retail
About Mercatus
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Projections for Annual Online-Sales Growth Through 2028 - Chain Retail
Projections for Annual Online-Sales Growth Through 2028
Projected Annual Online-Sales Growth Through 2028
