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Resources
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Doug Timmerman
Doug Timmerman was appointed president of dealer financial services in the summer of 2021. In this expanded role, he is responsible for deepening Ally’s relationships with more than 19,000 dealer customers and further optimizing the full spectrum of automotive finance and insurance services for dealer and consumer customers.
President Dealer Financial Services, Ally
Overview
Ally’s Doug Timmerman, President of Dealer Financial Services, talks with WardsAuto about valuations for new and used cars, the migration to online sales, tight inventories, lessons learned during the pandemic and emerging opportunities for better, more productive customer interactions.
Speakers
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Pandemic Boosts Essential Value of Cars
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How Do Car Buyers Really Feel
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Resources
Turning Crisis Into Retail Opportunity
Ally Financial is a digital financial services company with one of the largest full-service auto finance and insurance operations in the country. As a customer-centric company, the auto experts at Ally are relentlessly focused on “Doing it Right” and being a trusted financial-services provider for more than 19,000 dealer customers.
Learn More
Convergence is Key for MSPs to Deliver Effective MDR
December 8th, 2020 | 7 minutes
The Consumer Revolution and the Auto Retailing Future
Tom Murphy
Tom Murphy has worked at Wards Automotive since 1997 and is managing editor of WardsAuto.com. He leads selection of the Wards 10 Best Engines, Wards 10 Best Interiors and Wards 10 Best UX competitions. Tom grills year-round, never leaves home without a guitar pick, tends to a fish pond in his backyard and aspires to own a Jaguar E-Type someday.
Managing Editor, WardsAuto
RESEARCH REPORT
Download Report
The Consumer Revolution and the Auto Retailing Future.
Pandemic Boosts Essential Value of Cars.
INFOGRAPHIC
View Infographic
How Do Car Buyers Really Feel.
VIDEO
View Infographic
Resources
RESEARCH REPORT
Download Report
The Consumer Revolution and the Auto Retailing Future.
Pandemic Boosts Essential Value of Cars.
INFOGRAPHIC
View Infographic
How Do Car Buyers Really Feel.
infographic
View Infographic
Resources
Doug Timmerman
Doug Timmerman was appointed president of dealer financial services in the summer of 2021. In this expanded role, he is responsible for deepening Ally’s relationships with more than 19,000 dealer customers and further optimizing the full spectrum of automotive finance and insurance services for dealer and consumer customers.
President Dealer Financial Services, Ally
Tom Murphy
Tom Murphy has worked at Wards Automotive since 1997 and is managing editor of WardsAuto.com. He leads selection of the Wards 10 Best Engines, Wards 10 Best Interiors and Wards 10 Best UX competitions. Tom grills year-round, never leaves home without a guitar pick, tends to a fish pond in his backyard and aspires to own a Jaguar E-Type someday.
Managing Editor, WardsAuto
September 8th, 2021 | 6:24 minutes
Turning Crisis Into Retail Opportunity
Now Playing
Erin Klepaski, Senior Vice President of Auto Sales Alliance at Ally Financial Inc., talks with WardsAuto about evolving business models for auto dealers and the finance companies, technology providers and consumers they interact with daily.
How Dealers Can Succeed as Consumer Demands Change
Overview
Erin Klepaski
Erin Klepaski has served over 11 years in the automotive space at Ally Financial Inc. She was appointed Senior Vice President of Auto Sales Alliance at Ally Financial Inc. in 2019. In this role, Erin leads a team of market-driven employees that execute the auto organization’s strategic priorities and deliver on Ally’s value proposition to its customers. She is in charge of developing and maintaining strategic relationships across the automotive space to deliver unique and relevant auto finance solutions driving Ally’s business forward.
Senior Vice President of Auto Sales Alliance at Ally Financial Inc.
Tom Murphy
Tom Murphy has worked at Wards Automotive since 1997 and is managing editor of WardsAuto.com. He leads selection of the Wards 10 Best Engines, Wards 10 Best Interiors and Wards 10 Best UX competitions. Tom grills year-round, never leaves home without a guitar pick, tends to a fish pond in his backyard and aspires to own a Jaguar E-Type someday.
Managing Editor, WardsAuto
Speakers
September 8th, 2021 | 6:24 minutes
Turning Crisis Into Retail Opportunity
ANOTHER VIDEO
October 20th, 2021 | 5:14 minutes
How Dealers Can Succeed as Consumer Demands Change
Now Playing
December 8th, 2020 | 7 minutes
Convergence is Key for MSPs to Deliver Effective MDR
Erin Klepaski, Senior Vice President of Auto Sales Alliance at Ally Financial Inc., talks with WardsAuto about evolving business models for auto dealers and the finance companies, technology providers and consumers they interact with daily.
How Dealers Can Succeed as Consumer Demands Change
Overview
Ally Financial is a digital financial services company with one of the largest full-service auto finance and insurance operations in the country. As a customer-centric company, the auto experts at Ally are relentlessly focused on “Doing it Right” and being a trusted financial-services provider for more than 19,000 dealer customers.
Learn More
Tom Murphy
Tom Murphy has worked at Wards Automotive since 1997 and is managing editor of WardsAuto.com. He leads selection of the Wards 10 Best Engines, Wards 10 Best Interiors and Wards 10 Best UX competitions. Tom grills year-round, never leaves home without a guitar pick, tends to a fish pond in his backyard and aspires to own a Jaguar E-Type someday.
Managing Editor, WardsAuto
Speakers
December 8th, 2020 | 7 minutes
Convergence is Key for MSPs to Deliver Effective MDR
